Information We Collect
1.1. Personal Information:
When you visit our website, we may collect certain personally identifiable information, such as your name, email address, phone number, and billing address. This information is voluntarily provided by you when you fill out forms on our website or communicate with us via email or telephone.
1.2. Payment Information:
We may collect payment information, such as credit card or other financial account information, to process payments for services you purchase from us. However, please note that we do not directly store or process payment information on our servers. We use secure and trusted third-party payment processors who comply with industry standards to handle your payment transactions securely.
1.3. Non-Personal Information:
We may automatically collect certain non-personal information about your visit to our website, including your IP address, browser type, device information, operating system, and browsing behavior. This information is collected using cookies and similar tracking technologies to enhance your browsing experience and improve our website’s functionality.
Use of Collected Information
2.1. We may use the information we collect to:
- Provide, maintain, and improve our website and services.
- Process and fulfill your orders for pool maintenance, cleaning, and repair supplies.
- Respond to your inquiries, requests, or customer service needs.
- Communicate with you about your orders, updates, and promotional offers.
- Send you marketing communications if you have opted in to receive them.
- Monitor and analyze trends, usage, and activities on our website.
- Detect, investigate, and prevent fraudulent or unauthorized activities.
Sharing of Information
3.1. We may share your personal information with third-party service providers who assist us in operating our website and providing our services, such as payment processors, shipping carriers, and marketing platforms. These service providers are contractually obligated to maintain the confidentiality and security of your information and are restricted from using it for any other purpose.
3.2. We may disclose your personal information if required by law, legal process, or governmental request, or if we believe that such disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.
4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5.1. Our website may contain links to third-party websites or services that are not owned or controlled by Arizona’s Best Pool Service. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of these third parties before providing any personal information or using their services.